Program Support

Program Support – Full time, contract with the possibility to extend, Ottawa

Please apply by Jan 4, 2023

Northern Youth Abroad (NYA) is a small, charitable organization that serves youth living in Nunavut and the Northwest Territories (https://nya.ca/about-us/). We offer experiential education programs that seek to foster cross-cultural awareness, individual career goals, and global citizenship in Northern youth. Created in 1998 NYA has more than 500 program alumni from across Nunavut and the NWT, 98% of whom are Inuit, First Nation or Métis.

This is a full-time contract position. This is an ideal position for someone who is interested in playing a meaningful role in providing life changing experiences for youth and working as part of a small and dedicated team.  

Job Details:

  • Organize Program and Participant information including spreadsheets, documents, and data.
  • Support and arrange logistics relating to travel, event coordination, and program placements.
  • Coordinate schedules, appointments, and various calendars.
  • Track, review and organize Participants assignments.
  • Correspond with a broad range of stakeholders including youth, volunteers, other staff, and partner organizations. Comfortable making phone calls, responding to emails, and managing several conversations and requests.
  • Track program participation and impact through a number of metrics and use this data to create useful and relevant reports.
  • Assist with Participant and Volunteer Support.
  • Manage participant registrations, sign ups, and active lists.

What We’d Like You to Bring:

  • Demonstrated experience in a similar role, through a combination of work experience and education, that has prepared you for this new challenge.
  • Great organization, strong attention to detail, and eagerness to do great work, find new solutions, and work together to explore new potential.
  • To be a natural trouble shooter and solution finder.
  • We strongly encourage applications from NYA Alumni, and others with a connection to the North, including Inuit, First Nations and Métis candidates. For all candidates, knowledge of the Canadian North and its people is a strong asset.
  • A combination of work experience, education and personality that supports you taking on this role.
  • An interest in a position where you can learn new things, set and achieve ambitious goals, and see the outcome of your effort. This means being open minded, willing to try new things and ask for help, and put a lot of effort into learning and growing during your time here, with support and mentorship.
  • Experience working in a supportive role with youth is an asset, as is experience in non-profits, and with volunteers.
  • A strong desire to play a big role on a small team – we value relationships that are based on kindness, generosity, collaboration and mutual support.
  • We like technology – we think that it makes our small team able to do a lot more, and really just makes us better. We use a combination of traditional software suites like Microsoft Office, and Adobe Creative Cloud along with leveraging newer apps and technology like Slack, Trello, and Airtable.  Therefore, we want you to be comfortable with technology, and generally open and willing to learn. We are mostly a MAC office.
  • Comfortable working in a dynamic, and sometimes hectic, work environment, with a group of deeply passionate, youth-focused staff.
  • Ability to work flexible hours and overtime including evenings and weekends during peak program times, and during special events and activities.
  • Driver’s license (preferred).

Working at NYA:

  • The most important aspect of every job at NYA is supporting the success of our Participants and Alumni. This means that our approach, hours and philosophies support their needs, their potential, and their excellence. 
  • Our work and approach are directed by our guiding principles (https://nya.ca/about-us/who-we-are/)
  • We are a northern serving and northern focused organization. It’s important that every staff is knowledgeable and connected to the people and places that we serve. Through diversity, openness and collaboration NYA provides a unique opportunity to learn, share and grow, while reflecting the culture and lifestyle of the Canadian North.
  • NYA’s environment is a balance of fun, flexible and friendly, passionate and energetic and totally committed. This means that it is a good fit for people who like versatility, a fast pace, and like to work together to take on big challenges.
  • We consider ourselves a training organization and we offer lots of opportunities to be involved in program creation, learning new areas, and contributing ideas and input, even for short term staff.

Apply Now

Please fill out this online form to apply, only those who are invited for an interview will be contacted, No phone calls please.

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